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FAQ
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How do I know if I am ordering the correct size?How To Measure Here are 3 easy steps to take your measurements and compare your measurements to the sizing guide on each product page. 1. BUST Using soft measuring tape, measure completely around the fullest part of the bust. Take a deep breath in and out to make sure the tape isn’t too tight or too loose. 2. WAIST Measure the narrowest part of the waist. 3. HIP Measure the circumference of the hips 6" up from the crotch. Then, stand with your feet together, and identify the point of your hip that is level with your crotch. Measure the circumference of this area.
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How do I know when new products are available?Join our email list! We’ll keep you posted about new products, rare deals, and insider info!
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How do I wash my swimsuit?To keep your suit looking its best, we recommend hand washing your suit by itself with cold water and a gentle soap. Do not soak, just a quick wash will do! Our suits offer UPF 50+ protection, and they can stand up to sand, sweat, and chlorine. Live wear tests have shown that even after 100+ hours of use in chlorinated water, the fabric retains its shape and compression power. We urge you to wear sunscreen, but be aware that some brands of sunscreen are known to stain swimsuits. We do suggest avoiding sunscreen with Avobenzone as this has been known to stain. Hang dry to keep your suit in tip top shape. This extends the lifetime of your suit by avoiding fiber degradation.
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How do I contact you?You can send us an email at CDSwims@TiaraLPK.com
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What method of payment do you accept?
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Where do you ship to?At this time, we only ship orders to the US. Please subscribe to our mailing list and check back frequently for updates.
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Can I change my order after it has been placed?We do everything we can to fulfill orders quickly, and unfortunately cannot make updates after the order has been placed.
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How do I cancel my order?If your order has already been packaged for shipment, we are unable to cancel your order and recommend that you request a return. If you need to change size or color of the item you purchased, please contact us at CDSwims@TiaraLPK.com.
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My items are updated as delivered, but I have not received them, can you help me?Oh no! Since the package was indicated that it was delivered, there are a few steps we suggest taking! Occasionally, packages are marked as delivered before they are physically at your address. Please allow 24 hours following a delivery confirmation before assuming that there is an issue with the delivery. 1. Contact your local post carrier and try to speak to your postal person directly, as sometimes they have a recollection of when and where they leave packages. 2. Make sure your mail area is secure, and leave a note to request that packages not be left unattended. 3. Is there a chance one of your neighbors mistakenly collected your package? If you have completed all of the above, please visit UPS to file a claim and provide our team with this claim number. We cannot be held responsible for orders that go missing after obtaining a “Delivered” status. Please ensure that you provide a shipping address that is attended during the day if your mail area is not secure. An official non-emergency police report must accompany all claims for packages not received after being marked "Delivered".
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If I am located in the US, how much does shipping cost?We offer free standard shipping for US orders over $200. If your US order is under $200, our standard shipping can vary between $8-$20. If you are needing to expedite your package, we offer overnight and 2-day delivery. This expedited shipping cost can vary between $20-$40. Please note, we do not fulfill orders over the weekend and any expedited order placed after 12:30pm, will be fulfilled the following business day.
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